After-Sales Service
Your direct contact to our service team:
+49 911 9552-112 (24-hour support line) or
Request by e-mail (click here)
Baumüller is your partner throughout the lifecycle of your machine. As a leading drive and automation company, Baumüller provides a wide range of innovative and solutions based services – throughout the world and around the clock.
► Learn more about Lifecycle Management in the Baumüller Motion Arena!
Technical Services
Our dense network of subsidiaries and partner companies allows our service technicians to be deployed around the globe at short notice. Using advanced testing and measuring equipment, your machines and systems will be carefully inspected and maintained. If technically possible, our mobile service teams will carry out repairs on site in order to minimize downtime. Original spare parts and reconditioned spare parts and replacement equipment are used exclusively. Regular and professional inspections and maintenance provides planning security when it comes to servicing. You will also receive reliable and illuminating data about the condition of your electrical machines.
Repairs
Refurbishment of electrical machines and drive electronics
Your machinery and equipment may contain drive and automation systems from different manufacturers. Using state-of-the-art diagnostic methods as well as detailed test cycles, we can ensure like-new quality and performance. Our services range from the exchange of defect components in servo motors through to the complete reconditioning of electrical machines in the multi-megawatt range - irrespective of manufacturer.
Diagnostics
Diagnostics is an essential component of modern maintenance planning. We work together with you to develop the ideal concept for your systems and their components.
Our range of services includes vibration analysis, partial discharge measurement, mains and machine protection tests, insulation resistance and polarization index measurement, dissipation factor measurement / tangent delta measurement, commutator runout control and visual methods such as thermography and endoscopy.
Spare parts & units
We guarantee a very high availability of common wear parts. Through our long regular opening times and 24-hour emergency service, we are always available for you and can provide rapid assistance due to our straightforward procedures — because we understand how critical your situation can be. Our experienced, expert staff can assist you in identifying the correct spare parts. Our many years of servicing electric drives from a wide range of manufacturers has led to us stocking a vast range of original spares, making us your perfect partner for all your spare parts needs — regardless of the manufacturer.
